Shipping Policy

1. Order Processing

Processing Time: Orders placed on our website are typically processed within 1-2 business days. Orders placed after 3 PM EST or on weekends and holidays will be processed the following business day.
Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase.

Domestic Shipping: We offer various shipping options within the United States, including standard, expedited, and overnight shipping. Delivery times will vary based on the selected shipping method and your location.
Standard Shipping: Typically 5-7 business days.
Expedited Shipping: Typically 2-3 business days.
Overnight Shipping: Typically 1 business day.
International Shipping: We ship to select international destinations. Delivery times vary depending on the destination country and customs processing.
Customs and Import Duties: International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs.

Shipping Costs: Shipping rates are calculated based on the weight, dimensions, and destination of the order. You can view the estimated shipping cost during the checkout process before completing your purchase.
Free Shipping: We may offer free shipping on orders over a certain amount, as part of promotions or on specific products. Please refer to the specific promotion details for eligibility.

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Tracking Issues: If you do not receive a tracking number or if there are issues with tracking your order, please contact our customer service team for assistance.

Prohibited Locations: We do not ship to certain locations due to legal restrictions. These include, but are not limited to, the following areas:
Alaska
Hawaii
California
Massachusetts
New York City
Chicago
Washington, DC
International locations with strict import laws
P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. Boxes or military APO/FPO addresses.

Lost or Stolen Packages: We are not responsible for lost or stolen packages once the carrier has confirmed delivery. Please ensure that your delivery location is secure.
Delayed Shipments: While we strive to meet all delivery estimates, we are not responsible for delays caused by unforeseen circumstances such as weather, carrier delays, or customs processing.

Optional Signature Service: For an additional fee, you may request a signature upon delivery. This option can be selected during the checkout process. If you choose not to require a signature, you assume responsibility for the package once it has been delivered.

Before Shipping: If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been shipped.
After Shipping: Once an order has been shipped, we cannot change the delivery address. You may need to contact the carrier directly to request any changes.

Undeliverable Packages: If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange for reshipment. Additional shipping charges may apply.

For any questions or concerns about our shipping policy, please contact our customer service team:

By placing an order on our website, you acknowledge and agree to this Shipping Policy.